In an increasingly globalised world, efficient foreign trade processes are crucial for success. An IT system implementation or system change therefore requires the highest precision, consistent data, legal certainty and seamless processes. Even small errors can jeopardise supply chains, production and ultimately sales. Transformation projects are not ordinary projects, but profound changes associated with digitalisation, new compliance requirements or legal frameworks.
Challenges in customs transformation projects
Customs processes are closely linked to external partners such as freight forwarders and customs brokers, as well as to government systems such as ATLAS in Germany. In addition, there are interfaces to internal departments such as purchasing, sales and development. In transformation projects, these processes and interfaces must therefore be redesigned and implemented flawlessly from a technical standpoint. Delays due to poor planning or project postponements can impair customs clearance and thus hinder goods receipt and sales. This can lead to considerable additional costs. During the system changeover, however, ongoing operations must be guaranteed at all times, which requires double safeguards and forward-looking planning.
Another challenge is that customs departments are often small and heavily reliant on a few specialists. If their knowledge is not specifically incorporated, there is a risk of knowledge loss and wrong decisions that could jeopardise the project.
Expertise and tact are required
The transformation of customs processes requires specialist knowledge, clear processes and a high degree of tact. Especially for complex projects, it is advisable to consult external experts with extensive customs and foreign trade experience.
AWB supports you with forward-looking planning, tailor-made process management (analysis, definition and visualisation) and a large portfolio of IT, process and subject matter experts. We help you successfully master all challenges during the transformation with our legal expertise and project experience. We ensure full compliance with all legal requirements, protecting you from compliance risks. Through precise planning and close cooperation with all relevant parties, we also ensure time and cost certainty.
AWB has extensive experience from numerous successfully implemented transformation projects, including in the SAP S/4HANA environment and in the development and replacement of customs and export control IT systems. Our customers benefit from tried-and-tested solutions to ensure compliance and increase efficiency in customs processes.
Are you planning an IT system implementation or a system change in foreign trade?
Contact us!
Thanks to our legal expertise and our first-class experience in transformation, we will make your project a success.
What AWB can do for you in relation to customs:
- Analyse and improve customs organisation and processes
- Apply for authorisations
- Provide daily support in customs matters
- Improve the quality of your master data, especially tariff classification and customs descriptions
- Create and improve internal control and risk management systems
- Manage objections, refunds or court proceedings
- Prepare and support customs audits
- Produce expert reports/opinions on complex legal issues
- Provide support in criminal and administrative penalty proceedings
- Audit of Software and Compliance Management Systems
